Logged a fault report on 26 April. Technician phoned on 30 April and made an appointment for 1 May - no one came. Fault report was closed as completed. Logged a new fault report on 1 May. Technician phoned on 7 May and made an appointment for 8 May. I took off from work - no one came. Phoned 10212 ...
Hello I have no telephone and ADSL line service since Saturday 11/05/2013. I have reported the faulty on the same day. 5 days later my telephone and ADSL line is still not working. I have called the call centre twice a day since Monday and have very little feedback. I have received no communication ...
Dear Escalation team. Thank you for responding, but it no use you just keep escalating my order! I had another appointment with Telkom yesterday, I even phoned them on Monday to confirm. Guess what!?!?! Telkom was a NO SHOW AGAIN!!! This is the worst service I have ever received! What am I to do ...
At first I was really impressed. You can go online and asked that Telkom transfer your line to your new address if you are moving. I got a reference number and even a date when the technician was going to come on the 15th of April 2013. But then the date came and passed, no Telkom. I phoned and was ...
I have sent the below complaint one week ago, Telkom needs more than a week to sort this out/respond? What is so complicated about discontinue a cell phone contract at the end of its 2 years contract time?! Regards Mathias I would like to cancel my my 2 year cellphone contract with Telkom closer 2 ...
I applied telephonically for a telkom adsl some 4 weeks ago, the lady promised to let me know when instalation would get done within 2 days. Still no contact. I went into fish hoek branch yesterday only to get shocking service once again, i get the impression no one at telkom cares. Eventually i ...