The Telkom lines in and around the Welgelegen area, including Edgemead, have been out of service for over two weeks. Not only does Telkom not update you on the status of this fault, but when I phoned in yesterday to get an updated status I was told that they can't give me a resolution date. In the ...
I applied for a line last year and after 2 technicians, nothing was achieved. They told me the infrastructure wasn't in place and they would have to do a project to get this done. This was never escalated on their part and nothing happened. I contacted them this year to try get it sorted. On Wed. I ...
After several attempts to collect my free cordless phone at different branches, I have realised that the Telkom promotion offering the free phone when you move your line is a blatant lie. The stores I have visited don't know when the stock will be arriving nor do they make any attempt to contact ...
I find it unbelievable that Telkom does not have the number of one of their vendors Dali Mantlana Inc and worst of all that they make use of a vendor that is not traceable on the yellow pages or that has a website in this day and age! This is totally unprofessional. How can Telkom expect to recover ...
I have a dispute going on with telkom re: my account as i got behind with it and got an sms saying i can phone Eva Sitole to dispute or make arrangements, i then picked up on the bill i was being charged for a 2mb adsl line instead of a 1mb adsl line after trying to phone Eva and leaving messages i ...
In January I applied for an ADSL line to be installed in my home in Nelspruit and the call centre took my instructions and I was advised the line would be installed by the end of March. End of March arrived and was told by the call centre, that all the lines are pulled up when a telephone is ...