I have had no telephone service since Monday 13th May... today is now 16th May. I have called Telkom 5 times in this regard. Each time I am told that they are waiting on a technician to attend to the problem. This sort of service is unacceptable. I am a 73 year old woman and have always had a ...
My old aged father moved and required his line to be moved and services added. Due to his health it was important to have a line avail. The whole Telkom team, Peter, Mervin, Laurel, Kallie and other technicians went out of their way to facilitate. The process and the required services were ...
I had been waiting since Jan13 for a Telkom line, not patiently I might add. I received a line yesterday 15 May2013. The ONLY person I have to thank is Marlene Coertsen at Telkom Head Office Pretoria. This woman is an asset to Telkom. Marlene went beyond the call of duty to assist me for the past 2 ...
How long is acceptable to wait for Telkom to send somebody to fix faulty telephone lines? I have one line not working at all and another making a terrible noise. If I could just be given some idea of time! I logged the complaint on Monday, today is Thursday. ...
Hi, My issue is that my 2Mbps line is not performing anywhere near how it should (was always fine) since last week Monday (06/05/2013). I know that Telkom apparently repaired some of their infrastructure in the Stellenbosch area, but according to their 'maintenance tracking' website, the ...
Hi there, About a month ago we got the telkom simple plan package which only costs R399 per month. On saturday 11 May 2013 we received a statement that amounted to R743.00. I tried calling the call centre but couldn't get through to someone in the accounts department as they do not work over ...