3 weeks ago, my line and Internet went down and was unusable for two days. I reported the matter via SMS service, and 5 mins later got an email from Grace at RT saying that the issue had been resolved, but my line was still dead. I had not received a call from Telkom, or any other correspondence ...
On the 17 may I went into lakeside mall with all documents needed to transfer an account into my new business name the dealer did all the necessary changes on the computer and said it should be change later today. It is an existing account that was used by the previous owner, the Person that help ...
I had an account with Telkom and was in arrears. They handed me over to their attorneys last year August/September 2012. I paid the account in full end of October 2012. The attorney told me that if I paid in the said amount in full by end October 2012, I would be taken off the credit bureau as a ...
After failing to respond to a fault report on their website I posted a complaint on Hello Peter. Telkom has since SMSd claiming that they have tested the exchange and that it is not overloaded. This is clearly not the case as I still get pings like these almost every weekend. traceroute to [URL ...
I have been billed twice for my adsl and phone line. When I phone Telkom I sit on the phone for hours being transferred from department to department without any help. I eventually end up at the department I initially started the complaint at and I'm transferred again! ...
I was very happy to have my 1mb uncapped ADSL line installed on Tuesday. However, I have had terrible connection speeds and pings to various servers. I know its only a 1mb line, but connected directly through an ethernet cable I should not be getting 114ms ping, 0.25mb download and 0.40mb upload ...