Upgraded from 10gig line to Uncaped on 9 May 2013 at Telkom Direct Store in Stellenbosch On 12 May 2013 I was softcapped. Logged a complaint online with telkom because the telephonic support is worse that pathetic. Got a response after 24 hours that I am softcapped because I reached 8gig.?? Call ...
I logged a call with Telkom's call centre yesterday morning 15/05/2013 for my telephone line having a crackling sound. Reference number 601CRK140513. This morning I received an SMS stating that the problem has been fixed. I picked up the receiver and found that the irritating crackling sound was ...
Received sms stating the line installation date today 16 May and said that someone must be at home from 8-4. Took the day of I sat and waited. I phoned just to be check and they said it is only 12:30 and they have until 4 to show up. So not being able to go anywhere or do anything for this entire ...
I had a 4 megabyte ADSL uncapped line installed at the beginning of april. Since that time I have had the internet running at 4 MB for 3 weeks out of the 6 weeks, and 1 MB for the other 3 weeks. This problem was reported and fixed only to revert to the original problem. Now on my account I am being ...
We had a technician come out to our premises just fit in an analogue line but he messed up our fax lines. I called the number 031 - 508 2656 which he had given me on his job card. I tried about 5 times and no one answered. I tried again and a rude person by the name of Anesh answered the call... he ...
On Sunday 13 May I started experiencing very poor download speeds. Speed test indicated 0.34Mb. I phoned technical services and the line was tested but no fault could be found. She logged the problem and said a technician would come and check the lines in my house. I hadn't heard anything more by ...