Fault logged on 13 May 2013. No feedback received, reference number SMS'ed. Escalated. 3 days ago, still no respond except... Dear Telkom Customer, thank you for requesting fault progress report on-line. There is still an open fault out on your line. Still waiting for reference number and positive ...
I had a 384Kbps (48KB download) service for many years, then I upgraded to Fast DSL (4Mbps), I did this 18 months ago. Since then I have paid for the service but it is so erratic. Telkom have been in and out checking and testing. I just can get the speeds associated with 4Mb which should be around ...
Been trying to reach either the Canal Walk or Kenilworth Centre direct store. Neither will answer the phone at any time of day. Messages left are not returned. ...
I am so disgusted right now. I had internet issues for over 2 weeks caused by telkom, after sending out 4-5 technicians who knew nothing the problem was finally fixed. I phoned the manager at the bloem brach (Tiger) he was decent and promised me that I would get a good credit for the time my line ...
I was pleasantly surprised by this branch. Everyday you hear how bad Telkom is and how horrible their service is etc etc etc. It is a never end bottomless pit of complaining against them. But the two that helped me at the Stellenbosch were simply amazing. I am a new client, I applied a week ago ...
I have had my ADSL line almost 5 years and no one is fixing this problem, the line drops and the comes up again my ISP has check and the the fault is not on there side, no one from Telkom ever fixes this fault and I'm sick of it now! ...