After failing to respond to a fault report on their website I posted a complaint on Hello Peter. Telkom has since SMSd claiming that they have tested the exchange and that it is not overloaded. This is clearly not the case as I still get pings like these almost every weekend.
traceroute to [URL Removed] (74.125.233.78), 30 hops max, 38 byte packets
1 192.168.1.1 (192.168.1.1) 16.632 ms 2.716 ms 1.495 ms
---> 2 [URL Removed] (41.132.66.1) 130.706 ms 134.247 ms 125.672 ms
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