I reported my Telkom ADSL line fault on Tuesday the 21st - Nomawhethu on the call centre was very helpful, but I was so pleasantly surprised when William arrived the following day, and fixed the problem. As he finished we had a power failure, so he left a contact number so that I could let him know ...
After my horrific experience at Vodacom, I popped down to Telkom to put money onto my prepaid home phone. The chap that helped me couldnt have been more helpful and more friendly! Sorry, didnt get his name, but i have to say that is not the first time i have been to that store and had a smile on my ...
I AM SO FRUSTRATED AND AGGRIVATED WITH TELKOM. I have transferred my asdl data to a new service provider about a year ago. every month for a year I have spent about a hour one the phone with a Telkom call center rep to cancel my line . every month I get my invoice with the data still being charged. ...
Moving business premises is not easy so we prepared early. Three weeks before the move we contacted Telkom and asked that our three lines be moved to our new premises on the day of the move (Friday). I went down to the new office to meet Danny - our technician. He informed that instead of moving ...
I signed up for the Telkom Simple Plus package on the 15th April 2013. The package is R499/month and charged pro rata for month of installation. The plan is invoiced each month as a DSL faster package Telkom w/end plan ISP 10GB, all at full price, minus a 'discount' of R117.54 to bring it to R499 ...
I opened an acc - line (PACKAGE R150) and was told it is R150 no extra chargers on a monthly basis they never debited for tree months or even called to say why they never did. I called and asked why the money wasn't deducted and they said I must just wait they will deduct because the first month is ...