I applied for my installation to be moved to a new address in January 2013. It was moved only in April 2013 and being billed for a service that was non-existent. At the end of December Telkom decided to cancel my debit order as well. I did not ask for it to be cancelled. You stopped my debit order ...
I normally deal with Telkom call center agent and they tend to be unhelpful and rude, i called this morning to log a fault with the internet in the office, spoke to Cindy - she was helpful and made it very painless - thank you for redeeming Telkom in my eyes ...
Telkom sent me a message stating that our ADSL line was active, and after days of fighting with consultants they despatched a technician whom arrived 2days later. I was kept up to date as to what was happening, I constantly had to call to find out what was happening and to my surprise I got no ...
A few weeks ago, after various calls from Telkom, I decided to upgrade my ADSL line from a 1meg to 2meg. I decided to do that because of the extremely slow internet speed. Bot my wife and I are at university and need the internet for research. Only one of us can work on our laptop/tablet at the ...
Acc 619900253224 Tel 0398320230 You said Wednesday last week at 11H26: "Hello Peter Query ARS 228611 DN 0398320230 Customer Ken Poynton Contact 0727163961 Good day Thank you for your post to HelloPeter Kindly be advised that the matter has been escalated to the relevant department for further ...
Hi, Struggling for over a month to get my ADSL Line repaired. Logged more than 6 faults, but they cannot repair the line. Paying for a line that should get download speeds of 200 mbps, am only getting 20mbps if I am lucky. it was working since I last logged with Hello Peter, then it stopped. Please ...