Good-day. I am writing this because the past 3 months my adsl has been up to! The line keeps dropping - it will not work until i reboot my modem and wait 5 minutes. The pages i visit stop responding randomly - this is deadly when i do internet banking or purchases. and the overall ping/speed is ...
My ads line has been giving problems from day one, the last four weeks I have had no internet service. The technicians were at my home a few times saying it is the line. I am paying for a service that is not working and a lot of frustration. ...
At least 3 days prior to 29 May 2013, my land line went 'dead '. On 29 may, i contacted telkom who promptly forwarded an sms quoting a faults number and indicating that that telecom will endeavor to resolve the problem asap. Thats all that happened thus far. On 3 June i received another sms ...
Faulty Telephone / ADSL line was reported to Telkom (fault number: 514CWK310513) on 31 May 2013. 7 days later, no technical support has been provided yet and on further inquiry on status of the fault logged, the reaction was: My fault has been allocated to a technical team. Telkom was unable to ...
I have a 4MB connection that i pay every month. We all also know that the Internet rates in this country is most probably the highest in the world. My connection has gone bad since a few months ago. I have laid a few complaints and faults at the call center. I always get the sms saying the problem ...
My ADSL line has not been working for a week. I have logged several calls and every time I get an sms to say the service has been restored, but it is still not working. What must you do to get someone to come and fix the problem. I am tired of speaking to the call centre telling me to switch off ...