For a whole week now I have had pathetically slow internet (it takes about an hour to download a 236KB file). I am paying for an 1Mbit ADSL line. And what can an individual do? subtract the a % from the monthly account? NO, then they cut your line off and send you a ridiculous Penalty Fee. Call ...
To date Telekom has not bothered to come back to me on the transaction on my lines, hence I ve lost everything, Do not trust your businesses with Telekom!! ...
WE recently upgraded our 1mbps to a 2mbps first i got about 116kbps-133kbps which was unusual since it should actually be between 150-200kbps i thought it'll pass like on the 1mbps slow sped. But it didnt it got worse i now have a download speed of 20-30kbps max. And before upload was 50kbps-70kbps ...
In April there was a problem with my ADSL connection which left my 4 MB line functioning at 100th of it's speed. This was resolved in 3 weeks and only after purchasing bandwidth which I was unable to use. In June my line completely disconnect but luckily was only down for 1 and a half days however ...
Fault ref: 1cwk220413 Opened 22/04/2013 Simply closed 06/05/2013 No engineer no call (Specialist changed port on Dslam I think) Fault ref: 132cwk110513 Opened 11/05/2013 Simply closed 23/05/2013 Engineer came out realized the problem is not on the property promised to let me know and left. Fault ...
On the 20th of May 2013 I requested for telkom to move my line. They responded by saying it will be done as soon as they have an available date. It is now the 8th of June and they still have not moved my line! When i call the call centre they tell me that the area I am moving to does not support my ...