I have been trying to pay my Telkom invoice online only to discover that their credit card processing only works in Internet Explorer. But I have a Mac! I finallly speak to someone who can tell me how to EFT them, which I then do. At the same time, I set up a debit order for future months. To ...
It has been a year now and after several fault reports via the Telkom call centre and online service, my internet connection is still slow and intermittent. I am paying for a 4Meg line but not even getting close to what I am supposed to get. The unskilled technicians have been and gone several ...
5 hours after fault cleared - re-occurrence. Hold 10 minutes for call centre then got cut off. 1 hour trying no reply 10201 stays engaged. Local Telkom direct says not their problem and is no closing shop. Gladys says she can't give me any contact person from technicians either. Is this what I pay ...
On the 1st of June I went into the Telkom branch at Clearwater Mall and applied for residential Internet and WiFi. On the 6th of June I got the below message and a phone call from Telkom to confirm appointment. Dear Mrs. "CHRISTINA MUDAU, a Telkom technician has been dispatched to install your ...
I went to the shop to buy supper, came home to found that I do not have internet... The power light on router is red... Calling 10210 gives me disconnected-tone. I smsed SERVICE 10-digit landline and it told me problem already on line HELP!!! ...
My ADSL line stopped working on Tuesday the 4th around 9:00PM. I called 10210 to report it and was told that the line was not syncing and that there is no one to assist with the problem as it was after hours. Wednesday afternoon, after I had no communication from Telkom other than the reference ...