On Friday 31st May, I signed up with Razoweb and my Telkom line was supposed to be managed by them, Razaweb, instead of by Telkom. I did try to call Telkom ADSL department in May to inform them of the change but couldn't get a hold of that department, so I spoke to a lady from another dept (telkom ...
We are very unsatisfied with Telkom's service. We opened an account about a month ago with them where they said all installation fees are included. We then had to wait for DAYS to get our internet up and running. End of the month came and we received an astronomically big bill as they ended up ...
I have been trying for more than 3 weeks to speak to someone who is authorized to cancel my telephone/adsl line. I have spent in total 6.5 hours holding on after dialing 10210' each time to be told that someone will contact me as they can't cancel the line 'upfront'. SOMEONE is obviously very busy ...
Account number 132855000001. On 19 May my ADSL stopped working. I called the Telkom support line on at least 6 occasions, all I assume were recorded. Twice I was told that a different ADSL account was connected to my line and this was part of the reason for the failure. There was a call out that ...
Gee whizz i am so fedup with the slow data output of telkom. For the past 2 months by data speed has taken a nose dive and i cannot even connect to facebook.!!! what is the use of having a ADSL line when you cant connect. Luckily there are other ISP's like openweb and mweb that offer a better ...
I cancelled my Telkom Internet on the 4th of June 2013 but kept my ADSL line active. I received a reference and was then told that it won't be cancelled immediately and that what I am doing is giving a month's notice. I advised the lady that when I applied telephonically that this was not mentioned ...