I placed an online order for a Telkom voice and ADSL line to be installed. An agent contacted me and said that a team would be in touch regarding the installation. I have heard nothing further from Telkom regarding the line installation. I live in a complex with its own onsite Telkom telephone line ...
I have a 4MBs business ADSL line that connects to an exchange in the Germiston area. The speed isnt 4MB, s thats my first complaint but not my main one. The line "flaps" is up for 10 minutes, then down for 30 seconds, then up for 40 minutes, down for 30, then up for 10 etc. This means ...
I requested cancellation of my ADSL on the 26th of March 2013 and was told that I do require waiting a period of 30 days for it to take effect and will need to still pay for the month in advance (April) on a non-contract line. As far as I know it only requires a 48h period for this to take effect ...
I AM UTTERLY DISGUSTED AT THE MANNER IN WHICH TELKOM HAS TREATED ME IN THE LAST 3-4 MONTHS. I REPORTED A FAULT IN MARCH 2013. A COUPLE OF DAYS LATER I RECEIVED AN SMS STATING THAT MY TELKOM LINE CANNOT BE FIXED AS THERE HAVE BEEN NUMEROUS LINES IN OUR AREA. I WAS ALSO INFORMED THAT I WILL BE ...
I am trying to upgrade my Telkom line for 2 full days now. Firstly, there is no number on the website (well its probably there between all the fine print!), I had to get it from a friend. When you dial the number, it is the WORST rabbit hole that you can get into, and that's not the end to the ...
We've had a problem on our 2MB ADSL line for approximately 5 -6 weeks now. The output speed on our end hovers between 256kb and 388 kb. I've been in contact with Telkom indirectly through Axxess (who manages my ADSL line for me), and directly via numerous telephonic calls to a number of operators. ...