I have recently upgraded our home internet to a faster line with unlimited megs. (I must add that this was a near impossible task) With that being said, once my mother received the bill for the next months account she was astounded by the increased cost from the previous month. When she went to ...
After my telkom line went dead, I logged a fault with Telkom and was given a reference number (357CWZ210513). Days later, a telkom technician came to investigate. He suspected that the fault was being caused by the fact that the Telkom pole was overgrown with ivy weeds that had covered up the box ...
I laid a complaint on the 20th of this month, and was only answered with the following message on the 24th of June: Good day, Thank you for your post. Kindly be advised that the matter has been escalated to the relevant department to be investigated. We will provide you with feedback. Your ...
This is the 3rd complaint against Telkom and sill no results. Can someone please tell me what to do? It seems that Telkom doesn't care, they only care about your money we pay every month. My ADSL is still not working. ...
Our ADSL / Internet line has been out of action since the 12th July 2013. Reported the first fault on the 13th July and phone at least 3 times a day to find out the status and no Technician has been assigned to the fault.. On the 18th July 2013 phoned again and the fault was resolved. No Technician ...
A lawyer from telkom callled and threatened to attach my furniture for an out standing account. I have tried to resolve this at telkom and tried to pay it but no one could help me, the ladies working at the Telkom Store told me I should re-apply I now have a new line and I am paying it. However ...