Hello This has been going on for some time now and I've just about given up. Telkom upgraded my exchange to supposedly increase the speed on my line from 4mb to 6mb, but since the upgrade the best i get is 2.5mb. I've phone countless times and they constantly just tell me they fixed it. Log a fault ...
Fault reference numbers 216CRZ220613 and 408CRK220613 refers. The first week of April we logged a call for a similar cut in service. The one moment our line is up and the next moment there is just nothing. Both my wife and I work from home and this disruption in service is quite annoying. We logged ...
I had a Telkom ADSL contract for the last 2 years. I complained about the poor speed and poor service in 2011!! Since then I did not receive any response from Telkom. When my two year period expired this month - I gave a months notice to terminate the service so I could choose another service ...
The fault on the prepaid line was reported in February 2013, since then I only received an sms confirming a network outage in the area. However nothing seems to have been done about the outage. I tried logging a fault once again online and received the following message: "The service is ...
Over three weeks ago changed my Telkom Line from 1mb to 4mb. Once I had recieved the SMS confirming that my line was now 4mb from Telkom, I changed my Mweb account (I use Telkom for line rental and Mweb for uncapped data) to a 4mb line too. After 24 hours there was still no change in speed so I ...
Too cut a long story short... I wanted to install ADSL at my new home. The salesman did not inform me of all the charges involved. As soon as I received my first bill, I asked them to immediately stop this service as I did not want or ask for this. Now this would take 20 days (which incurred more ...