My internet speeds have been terrible for the past few weeks, weekends turn out to be fine, but during the week I get about 10% of line speed. Every Monday/Tuesday I log it with Telkom, get a fault number, they attend to it on Friday when everything is fine, and close the issue, I then repeat the ...
I have been a Telkom Internet customer for the past 8 years. First I had a dial-up connection, then when ADSL was an option I went for that and as soon as a 4 Mb line was availble I subscribed for that. Initially speeds were acceptable. A while back Telkom offered free line upgrades to users who ...
This is the 6th time I report this problem with Telkom since November 2012. I had 5 technicians at our premises, the line works fine for 2 weeks, and then drops so bad that you can not even access the speedtest site. I now demand a refund from TELKOM for all the months they have been charging me ...
I had had a landline and ADSL. I had both these services cancelled. The landline was duely cut. Then we noticed that they were still charging for the ADSL line. Countless calls and emails, some of which ended with assurances from Telkom that they would rectify and credit my account, ultimately came ...
I am extremely dissapointed in Telkom! My mom believes she needs to have a land line phone, and is quite old school and that is the only reason that i haven't phoned Telkom to tell them to come and take their phone back. We have had TONS of incidents with Telkom, but each time i let it slide. Why ...
Ordered a Telkom 4Mb ADSL line and voice installation. While on the phone with the consultant he verified coverage in my area. The consultant advised that if I opted for a 24-month contract that all hardware would be included (voice handset with display for CLI and Netgear Modem). Was notified that ...