I called Telkom today to (1) change passwords, (2) add cellphone number for SMS purposes, (3) find out different prices for different services and (4) to change our telephone package and internet option. My calls were answered swiftly, the persons were extremely polite, patient and helpful. I got ...
Dear Peter I recently gave up on trying to get Telkom to repair our 4 Mb BUSINESS Line. I started having problems on this line in November 2012 . I think up to now i made approximate 80 to 100 calls to then each time reporting the fault according to their procedure they allow you to. Here is all of ...
In response to my two previous post's (23/01/2013 & 28/01/2013) on hello peter with regards to my order for a telkom line. The following was the last response from the infamous escalation team: "Hello Gostalto, Thank you for your posting. We apologize for the inconveniences that you ...
The tech was here for the telkom line and he went to the main pole and came back a sayd that its full so now its going to the cable guys and he cant do nothing, im very disappointed due to i struggled to take leave for 01/07/2013 so that they can come and install it to find that now its a waste of ...
I contracted a landline and ADSL services on the 29/06/2013. At the Telkom store, I was told that my line would be installed on the 02/07/2013. On the 30/06/2013, I received a SMS saying: Dear client, Telkom SA will send a representative to your premises to fulfill your services request. We have ...
I reported my line out of order on 7th June 2013 to the number 30591 as indicated by Telkom on their call centre number. I received a phone call to say it was due to non payment of the bill. After I provided them with proof of payment and the receipt number they still took no action. I managed to ...