Fault no 536CWK280613 remains open. For weeks now I have had on and off service with telephone. Twice a technician has come. The fault comes back. I re-lodge. Someone phoned me, promised to phone back in 2 minutes and 5 days later still waiting. No telephone and stuck isolated in the mountains. ...
I requested for a new landline, I already had the line running from the street to the wall jack in my study, all the technician did was replace my jack with a new looking box, move it from one wall to another and now they want to charge me R406 for that? I refuse to believe that moving a jack from ...
My wife and I had to take time off from work to go into a Telkom Direct store to upgrade our ADSL line to a faster speed. A lady named Carly refused to help us without an I.D document. We made an arrangement with her to email her the I.D and she promised to do the upgrade when she receives it. The ...
This is to backup and confirm a telephonic conversation I just had with Molly Txaba (?), a supervisor I spoke to at Telkom regarding a chain of faults that have been giving me absolute nightmares for almost two months now. I have requested from her to send a technician to my premises TOMORROW ...
This started the beginning of this year, when I applied for a line migration over to Telkom in which Telkom physically lost my line and I had to wait a month for them to sort out the problem. Most recently I applied for a line Upgrade from a 1meg line to a 2meg line this was on the 01/07/13. Telkom ...
I had a contract for office phones I have since moved from that building in Johannesburg and my contract for one year expired but I still get mail requesting payment from me I since called Telkom and they told me I need to send a letter for cancelation I have send couple of email that they gave me ...