Yet another week gone by after posting a complaint on HP and although Telkom said that my query was escalated, nobody tried to contact me or send me any other response other than the escalation number (ARS 230033) Today I went through the terrible gauntlet called 'Telkom Call Centre' again, and ...
I tried numerous times to phone and even sent complaints on your website. I am trying to cancel my account because I moved on the 28th of June 2013 and there is no infrastructure where I live now. You have the wrong address and nobody can change it because they can't pick it up. I just received an ...
Since 13/06/2013 i have been experiencing terrible download speeds on my 4 mb adsl line. ive made several calls and logged this fault numerous times via call centre and web to no avail. every time i log a fault, a day or two later i get a notification saying either that the fault on the line is ...
Hi, We recently upgraded our ADSL line at home from a 1MB to a 4MB line and we are not getting anything close to the 4MB speed line that we are paying for. If we are paying for a 4MB line I expect to get what I am paying for. When I phoned in to report the problem the only answer I got was sorry ...
I currently have a 4mb line with telkom and Ive been on the phone with their technicians about 4 times in the last 5 months that i have had this package with them. not to mention that i phoned strait after work which was 17.20pm just to get transferred about 3 times to different people and then get ...
Last year Feb the phone cables in our area were. Telkom's very efficient technicians after about 2 weeks connected my line to another home. That homeowner ran up a bill for the month which I was billed for. I then called into the call centre on many occasions trying to get them to credit my acc to ...