I have a Telkom phone line with ADSL at 2m/s and my web hosting is with them as well also at 2m/s. For the last 2 weeks I have had the lowest internet speeds since I had the line installed 2 years ago. I did a speed test and had a ping of 200ms and download speed of 1m/s. I contacted Telkom and was ...
This is a Copy of complaint logged via telkom website today 2 July 2013. CAN IT REALLY TAKE 6 WEEKS TO RESOLVE A FAULT??? I can now honestly say I have experienced beyond a shadow of a doubt the worst customer service ever from a company. 6 weeks after logging a slow connection fault on my ADSL ...
I reported a fault on my ADSL line last Wednesday morning and logged a call with Telkom. A Telkom technician (Kabelo) promptly arrived at my house on Wednesday afternoon to investigate the problem and discovered my cable needed replacing. Vincent helped me on Thursday and completed the job on ...
Our lines at our shop and the entire centre have been down for 3WEEKS now due to "lines being " or some or other garbage story! We have consequently lost a measurable amount of business in the 3 week period! When phoning on a daily basis we just got told they do not know when the problem ...
I am an ffice manager for ActionCOACH RAndburg. We have 2 fixed telephone lines and wanted to canel one in order to apply for the Telkom mobile unlimited special. I was told to email my request to [Email Removed] and that I would need to give one month's notice. I sent the email in May to give ...
I have continuously received calls from the number 011 995 0000 and when I answer it is a machine response saying "Please hold the line for a consultant". For the past week I have been ending the call immediately, as I have no requirement for unsolicited (aka SPAM) services. These calls ...