We have been logging faults about the DSL that has been dropping for the past month and is still not resolved, we receive sms's that the problem has been resolved but we still sit with the problem ref 63ATK060913, REF 144ATK020913, REF 24BTK270813 on line number 012 991 3261. Please can we resolve ...
I am Emigrating! On giving my month's notice TELKOM refuses to cancel my landline as I have ADSL though MWEB. They reckon MWEB needs to let them know before they will consider cancelling my landline, which is fair enough!! BUT the ADSL line has to be migrated back to TELKOM AFTER the month of MWEBs ...
I cancelled my Data Package with Telkom on 19 July 2013 (subject to a 30 day notice period) - ref # TOC 513644130. Since 19 August 2013 I tried to get a cancellation reference number to enable Afrihost to do the migration, eventually on 3 September 2013 got reference # 85122653A from Rozaria at ...
I have emailed Telkom on 3 occasions regarding the cancellation of my Telkom line, namely 31 July, 2 August and 10 September. The line has still not been cancelled, and today I received a bill for September As per Telkom's conditions, I gave 1 month's notice on 31 July, i.e. effective at the end of ...
Good Day, Please note that the last conversation that i had with Telkom was when my father passed away and they still told me that they would pay the rest of the money into the Boodle account which has not happen until now. My father still had money that had to be paid out to us (Children) but we ...
I called telkom in May to notify them that I am moving house from the 1st of June and would like for my Telephone line to move with me. Till September they have not come to move the line and have been billed for 4 months for a service that i did not have and could not use. Now they expect me to ...