I recently moved and contacted telkom to move my line, telephone and adsl and each time i call the call centre i get a different story "no infastructure", busy with networks, need more infomation from end user but no one knows what infomation is required. then back to networks. i need to ...
I have had many issues in the last 10 weeks. I have asked for a pole in my garden to be removed when placing this it was never dispatched. I have called the call center many times and the problem has been escalated I have spoken to two supervisors both saying they would get back to me neither have ...
I purchased a prepaid voucher on 14 aug 2013, called telkom to have the voucher loaded as there was something wrong with my line. according to the consultant my account was up to date and everything was supposedly fine. To my surprise a few days later my line wasnt working - no dialing tone. I ...
My fiance, Jean Visser, applied for a Telkom ADSL Line on 29/08/2013 - what a pleasant experience! The service consultant who assisted him was Mr Owen Mncwango. Mr Mncwango was friendly, fast and efficient in all his correspondence. He went the extra mile; assisting Jean even though he was on leave ...
I would just like to compliment Telkom, particularly Telkom employee with the name Rachelle, with the wonderful service that I have received! She answered all my questions AND probably 10 future questions I might have! Nice one Telkom!! ...
A complaint with regards to the opening of my account I went in to the Telkom Direct store at the Glen for a new line on the Telkom Simple -which is R399 pm for 5GB internet and Free Weekend and Evening plans. I'm not sure if the staff at the Glen are incompetent or if they don't understand the ...