I have been trying to get through to the Telkom call centre for 3 days now. Waiting periods on the line vary between 10 and 20 minutes a time. When I finally did get through to a lady operator I explained my problem: I need to switch my ADSL to a new address that does not currently have an ADSL ...
Dont know how many complaints i need to post about telkoms service or lack of it. I asked them to change my 2 meg line to a 4 meg and waited almost 2 months. Numerous orders was canceled by TELKOM because of "distance " issue. After 2 months i got someone on the line that said they ...
Hi to whom it may concern I just called customer service and checked my account balance and they say it is R1000!!! I ordered a telkom line with 2mb adsl with 10gig data cap which comes to a total of R460 or something like that.. so 1 week later i called back and asked to be upgraded to 2mb ...
I have applied for a Telkom line and the technician came to install it and after some few months a woman called at my house harassing me saying why am I using her number? And my question was, who fault is it/ mine or Telkom's because they just gave me the number to use. And now Telkom doesn't have ...
6 days ago, my Telkom fixed line and ADSL went down.. So here's the story: Sunday (Day 1) call the fault reporting line from my mobile 3 times. Wait between 10 and 15 minutes listening to the Telkom voice message system telling me to wait for the first available operator. Give up. Monday (Day 2) ...
I had a problem with my modem/router not "talking to" my computer. I phoned Telkom just after 7 a.m. Lady who assisted me told me that my modem needed to be replaced. A little later I decided to phone Telkom again and see if someone else wouldn't give me better advice. Lopie at Telkom ...