AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Incompetent and Useless | #218915

Telkom
Incompetent and Useless

Telkom Nightmare
So some telkom person phones me in the beginning of the month with an ADSL special. I agree and then they say a technician will come in about two weeks to install. 3 weeks later I call them and then they say that it actually is 6 days to process and 14 days to install. Not normal days, working days. So based on this it should take about a year to get the line installed. But then when they check the system, the call centre guy tells me that there is no ADSL infrastructure in my area which is a very business and residential part of Johannesburg in Sunninghill. This cant be true. Does anyone know if there is no infrastructure in Peltier Drive in Sunninghill.

I googled and the private property ads even advertise ADSL installed lines in this road.

I dont trust the competence of this mediocre Dina Pule monopoly so this is reason Im questioning this. Probly spelt my street name wrong and then just cancelled my application. So disgusted that noone bothered to even inform me about cancelling my application. Waiting for weeks like a fool for the line.

Date:

Company: Telkom

Country: South Africa   City: South africa

Category: Telecommunications

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