2nd Complaint. Here we are again and no service since the 4th October. Internet up and down like a yoyo. Cant even do a speed test. Same problem as before. Why cant we get what we pay for every month. Really thought we had sorted the problem out but clearly not, it happens every 1 to 2 months that ...
Hi, We have logged a request to have our phone/internet line moved from one office in the building to another in the same building. However, this was a few weeks ago and we have had no reaction or reply from Telkom yet. I have also phoned Telkom and they said they would sort it out soon, this still ...
I have just recently moved residence and although I have notified Telkom of this twenty days in advance it doesn't seem to have made any difference in how quickly it gets done. I am now already living in my new home for two weeks and I still have no telephone and therefore also no internet. In ...
I requested a new line with ADSL on the 17/6. i received a no. and this was then cancelled and a new no. issued. The line was finally installed 2/8. ADSL on the 14/8. I initilally asked for the R399 package which i upgraded to the 10mb line which I was told would cost me R499 to upgrade. Now i find ...
We applied for the Samsung Smart tv combo which includes tv, modem, 3G modem and data. I was informed this morning on the day that they will be coming to install my line that the tech will only be bringing my ADSL modem and not the tv or 3G modem. the call center when they called us said that the ...
I recently applied for a telkom adsl line. The consultant advised me that the installation is free with a modem and ONE JACK INSTALLATION. I bought a new house and moved in 1st September. Telkom came to do the installation on the 2nd of September. The technician asked me where i would like ...