Ref: 27040497- We are still waiting for a return call to confirm that our issue has been sorted. We are being billed for two telephone lines. Even after we have called the call center notify them that this is incorrect. With every call they tell us that the credit will go through on the next months ...
Hi, I have upgraded my line speed from 2 Mbps to 4 Mbps. It has been a week now and I do checks every day on the speed, during the day and night. I have reset my router, rebooted it, unplugged it but the speed do not get more than 1.2 Mbps. Not even once I get more than 1.2 Mbps. How come I pay for ...
In April of this year the primary contact for all accounts payable in our company left the company. I then phoned Telkom to change the primary contact to my contact details. They advised me that I had to go into a Telkom branch with a signed letterhead confirming the change, our Company ...
On 29 August I asked for my uncapped 2mb ADSL line to be upgraded to a 4mb line. The order was put through but I still don't have it. I phoned on Monday to ask about it and a women said that the technical department usually takes 48 hours to do it. She said she would cancel the order and place it ...
For 4 weeks I have been battling to get telkom to forward call my business lines to my new premises. I have sent faxes to every department, called every department got sent pillar to post over this situation. No one can help me. What do you want me to do telkom? beg? Sort this out for me Now! ...
I have 2 payments that I made which were credited to another account. This resulted in my bill escalating than normal. Upon discovering this I reported to Telkom which seems to have huge discrepancies in their billing. For starters they sent me an sms saying I owe R300 rands after 2 days another ...