I made the unfortunate decision to take out a 24 month contract with Telkom for a 4GB line with uncapped data. 5 months later and despite my complaints the line speed has not improved. The internet connectivity and line speed is horrendously slow (download speed 74 kbps and upload speed 421 kbps). ...
Have been complaining for the past month about slow internet speed. I have also complained in the past, i pay for 4 Mps, but never get close to that speed. On a good day i will get 3 Mps, but lately cant even get 1 Mps. ...
I was on a 2mb line but had to downgrade to a 1mb line due to congestion on my exchange. 1mb was running OK but over the past few speeds, pings, latency etc have gotten a lot worse. I am now only able to get speeds of 10Kb/s on average and maybe 50Kb/s for about an hour a day If I'm lucky. There is ...
Fast to demand payment but refuses to get back to me to cancel my line! Its been 3 weeks of phoning and phoning but as soon as I press option4 no1 answers the phone, ive been calling different times of the day and need to hold on for 15min/20min/35min but no... ...
Telephonestill in working order morning of 23.09.13. Out of order afternoon of 23.09.13. As 24.09.13 was a public holiday I could not report the telephone out of order. Reported the telephone out of order on 25.09.13 and received a reference number 191CRZ250913. When reporting the telephone out of ...
I spoke to a lady at Telkom on Saturday in Promenade regarding this problem or at-least i tried to speak to her but clearly she was NOT interested to help or to listen, firstly she failed to acknowledge that someone was waiting for her assistance, i stood in line waiting to be helped she not once ...