09/09/2013 Ordered a telkom simple deal 11/09/2013 received confirmation 13/09/2013 requested to pay deposit 16/09/2013 deposit paid 17/09/2013 installation scheduled for 20/09/2013 by sms 19/09/2013 inform telkom i will not be available 20/09/2013 technician dispatched to my residence (sms), call ...
Phoned to report a fault on my BUSINESS line at 7am on the 8th October. They did not come that whole day. Queried lack of response on 9th October at approximately 8am and was told has been given over to technician I heard it could take up to 48 hours. Phoned again 9th October approximately 12pm ...
I had a call from Telkom's call centre on the 16/09/2013 at 13:10pm and was told of the new telkom simple deal. I liked the package offered and applied for the package. at the end of the call I was told to wait two to three weeks to receive my line and packages which I have agreed to. I did a ...
We are a business using Telkom ADSL. Our connection went down on 03/10/2013. We phoned the call centre and Theunis tried to re-connect, but without any success. He logged a fault with ref 448CWK031013. About half an hour later Danford called to confirm the fault and the ref and he assured us that a ...
Good day Did telkom close down?? I hope so because they are as useless as. No Service and when you get a technician they are rude and no idea how to do there job. my question again is why are paying for service that is non existing. ...
For well over a month we have had virtually no internet access. Our first lodged fault was around 26th August and since then we have reported the fault at least 15 times. We have had our fault "escalated" about 5 times, but with no resolution of the problem. Every time we call we get told ...