Called them the morning after damage occurred to telephone line and within 4 hours repairs were carried out - This is what I call service as normally one has to wait anything between 24 hours to 48 hours. I wish they were my insurance company cause 2 days later I am still waiting for an assessment ...
Less Telkom. As you may be aware, you can only write to them via this forum. For everything else you have to phone, which would make sense normally as they are a telephonic communication company, except for the fact that you cannot get through. Especially if you are trying to disconnect a service, ...
On the 4th October I went to bayside mall Telkom where I made a call to the call centre as I needed my residential line transferred because I have just moved from Tableview to Parklands. I spoke to a lady named Zizo who proceeded to request for transferial of my line and gave me the reference ...
I terminated my services with Telkom in Mar/April 2013; yet I continue to get Telkom bills every month. I have called Telkom customer care on several occasions since then and requested what the status is on my account and I get told that it is terminated. Yet the accounts continue to arrive. I have ...
I registered to have adsl connected at home more than a month ago. Initially an incorrect id was used so there was a delay. Subsequently an appoibtment was made for installtion. I spent the day at home waiting. I had on one occassion went ti shower. This is the time they pitched and they left cos ...
I called the customer care -3Sep13 (ref 85113628A) to transfer my line since I was moving. I asked to discontuniue my current line on 3Oct'13. 9Sep'13 I received a SMS (ref 461563/35) which read "... since there is insuffucient infrastructure in your area to provide broadband service..." ...