For the past 3 months we have had continual problems with our Telephone and ADSL service. Practically every week or two usually on a Monday we suddenly have no service. Either its the phone line or the ADSL line or both. We then have to go through the tedious process of reporting to the call ...
I am shock to receive a statement with a bill of R720, I have not paid september because i wanted all the ADSl charges to be reversed. I would like to understand where does the R720 comes from and that All charges for August have been reversed. May i get the breakdown ...
Hi, I just moved to a new premesis in James Road, Benoni. After calling numerous times to re-apply for a ADSL line, i get told that there is no Infrastructure and i just get transferred up and down the whole time. If you walk down a few houses, there are Telkom lines as clear as day and the current ...
On the 16 th of september 2013 i logged a order to get my ADSL line moved to new adress. Initial date for move was the 30th of september, the moved to 14th october 2013. Did not happen. When i phone they say there is no infrastructure, when there is a SHELL garage right across he road who surely ...
I was supposed to have a telephone line and adsl modification (order ref: 87123742A) done yesterday. Took the day off for this, as you can't give a time that the technician will come. Called at 3 to find out what the status is, Spoke to 'Lucky' told me to call back at 4 then they will only call the ...
In June I set up a new account with Telkom for phone/broadband along with a monthly direct debit to cover my package. In July I get a bill saying I owe them over R2962.30 and in August my account is in arrear so they suspended my service. I called to understand why I owed so much money after 2 ...