I applied for a Telkom line with ADSL on the 24th of September, for which I was given an order number. The salesman in the Bayside branch told me that it will take 1-2 weeks. After several followups I have now been told that there is no infrastructure in the area. That there are no ports free on ...
I called in this morning to cancel my DSL line on my account, and unlucky me get this dude on the phone with the worst attitude and people skills ever, I am still speaking to him then he switch the music on, after I waited 10min for his server to get my details, when I tried to ask him how to ...
I logged a fault with Telkom 12th September 2013. They advised me my cable has been. One week later they fixed it in error by crossing my line with my neigbbours. The technician then fixed my neighbours line and left mine unresolved. It is now more then a month later and still not resolved. ...
This has been going of for some weeks, My line is working but it generates a huge amount of upstream CRC Errors. This eventually causes the DSL to Stall until you reset the modem. Now I know, My ISP Knows and Telkom knows that this is a faulty port at the Exchange. The problem is I report the fault ...
To Whom it May Concern On the 1st of October I applied to move my landline from my old address in Bo-Kaap Cape Town to my new address in Kenilworth Cape Town. After the first phone call I was assured it will happen on the 16th of October. About a week before the 16th, I got an sms confirming the ...
Every month there is a problem with either the internet server being down, or/and not being able to receive emails. In this day and age this should not be happening so frequently. When I called the call centre at 8 am, my first 2 calls were "dropped", so for the 3rd time, I had to go ...