My ADSL line is out of order for a full month now. i report it every week and every time a supervisor will phone me. no response. i am paying for a service i am not getting. i want to know what my next option is - not calling the call centre - IT MEANS ABSOLUTELY NOTHING. no mails - no internet - ...
2nd time in a 30 day period that we are without a phone and ADSL - first time 9 days and no 7 days already. Every time they tell me that that it will take 2 days to fix it. They gave me a no of mr Chauke 0118153038 to phone this morning but he does not answer. So sick and tired of poor service. ...
I phoned the service desk today (10210) to query about the prices of a phone/adsl line and internet. The lady asked me if I have internet, I told her yes. She then told me to go and look on the website. She was so rude! I asked her if she can not assist me over the phone and she said no go look on ...
I singed contract to be debited on 1st they changed it to 5th no funds thus they handed me over to nudebt telk500618139G they tryed another three times on the 13th, 20th, 25th after I made a manual payment on 10th of September thus charging me a total of R460 in bouncing fees I feel they in breach ...
IVE BEEN ON THE PHONE WITH CONSULTANTS FOR OVER3 HOURS AND SENT MANY EMAILS TO RECTIFY THE PROBLEM I WAS ASSURED IT WOULD BE SORTED OUT IN THE NEXT BILLING PERIOD AND AFTER FOUR MONTHS IM STILL SITTING WITH INCORRECT BILLING. I NOW REFUSE TO PAY A CENT UNTIL THIS IS SORTED OUT. YOU CAN CANCEL MY ...
I logged a fault with Telkom tech support last Wednesday evening.(9th Oct) The tech assured me a fault was logged and I called again on Friday as I had the same issue. The weekend came and went, no change. I then went to the Telkom shop in Canal Walk Cape Town and spoke to Clarence, who was super ...