Email stopped working and requested a password for the pop server. Phoned Internet Support Centre and get a voice mail that states that I'm contacting them out of their office hours which are between 06h00 and 11h45. The problem is that it is already 06h30. So is their voice message wrong or have ...
I have been with Telkom for the past few months and I have not gotten through one of those month's without issues with them. Firstly they asked me if I could be home on a Friday for them to install the line, I left work after moving my meetings around and said that I would do my deadlines that ...
We have uncapped internet with Telkom, we have been struggling to get our services fixed for over an month now, the internet is very slow and disconnects and the landline makes an noise, we have reported the fault several times. the first few times no one even come to our house to look for any ...
I wish to bring to your attention that the company responsible for your directory deliveries is pathetic. The new 2013/2014 directories were delivered in my area today. The complex I reside in consists of 4 units, each having their own post box on the front gate. It therefore stands to reason that ...
I have a fault since 27 July 2013 - after a year of no problems (from August 2012)- Fault number 27BTK270713. Thus fault have been escalated a few times as well - ARS 232827 My 4 MB ADSL line runs at 1 MB or less due to a problem at the exchange. Muso from Telkom today suggested I downgrade the ...
Had a problem upgrading from 1mb to 4mb, through out the time, I was always informed of what was going on. Thanks to Charl (TelkomZA) and his team operating on mybroadband forums Also to the tech he assigned, who was polite and knowledgeable! Have a new upgraded 4mb line and a 25% discount on ...