There is construction being done by my neighbour. Their builders tampered with the adsl line from the connection pole to my house. Now I have no internet as a result. Seeing that Im paying a lot of money for my line I demand that a technician come and sort out the fault with the line. I am not ...
I have a Telkom ADSL line which is supposed to be a 2Mbps line. In the past month or so I have had to call the call centre at least 10 times to log complaints due to the line being extremely slow (256KBps on ave). The call has been escalated on a number of occasions and in some cases on attempting ...
Please could you tell me why a person has to phone you and update debit order details 4 times, just to have you still get it wrong. I have spent in excess of 9 hours on the phone over these 4 incidents due to the fact that you cannot get things right. Then when I phone in I get sent around in ...
On my previous complaint I received the following response, but I am not sure who I send the EMAIL referred to, to - my account nr is 639900352549. I Understand from HelloPeter that Telkom would have the account nr, my tel nr etc as it forms part of the complaint? : The response was: "Hello ...
Telkom customer for more than 10 years. Reported internet connection problems, a repair was done but still i struggle to use my internet due to a cable fault that was not repaired although the call was closed. Internet services was changed without my consent and getting it all sorted has proven to ...
Earlier this year the telkom cables were. Which resulted in cross lining of my home telephone number. This affected my Internet connection which I paid in conjunction with the telephone contract. As a result I had no interest connection and no land line. Two months after trying to resolve the cross ...