I have already lodged a query and was asked to mail through my telephone number and account number to [Email Removed] which i did already. I need feedback on this or at least acknowledgement of receipt and feedback on when this will be attended to. ...
I have logged a call again not that where is over it has started again, every time the weather is bad my phone line drops over and over and you guy just never fix it one tech after another and it never get's fixed, telkom has the most useless service i have ever seen!!! ...
We applied for a Telkom uncapped 1Mbit ADSL package this week. Great response from sales and good communication via sms. We collected the self-installation package yesterday and were online less than an hour after opening the box. Really great service! I have noticed however, that the ADSL ...
I went to the Telkom Shop this morning to find out about a upgrade. When I entered I was delighted to see 4 people behind the counters and only customer. I thought this will be quick. Then I realized I'm getting ignored here... No one seems interested in assisting me at all. I said to my friend ...
My Telkom line has gone down for the second time in 3 days! I'm unable to log another call due to the previous one. Not being completed! Thanks Steven. Please could I get resolved on my telkom line. Service ID 443CRK171013 ...
I have called Telkom 2 weeks ago on the 5th of October to complain about my slow internet speeds I have been experiencing over the past month. The call centre agent even said that they will send a technician out to test the lines as they could not sort out the problem from their side. 2 weeks have ...