I have complained before and got no response from Telkom. the same issue different complaint. I cancelled my ADSL on the 09 September 2013, received a Ref no:85445768A to suggest all cancelled. i receive a bill this month for a different package i never took and the ADSl service in my areas don't ...
My 4 megabit ADSL line started dropping the connection randomly a few weeks back, and I reported it. On 3 occasions, technicians were sent out, and they said cables needed to be replaced. A day or two after each time, I was told the issue had been resolved, but there was no change on the line. I ...
This is to compliment the Telkom department who help customers out with their telephone/Facebook queries re: Telkom broadband internet/WIFI. I have dealt with them 3 times so far and each staff member in this dept. has always known how to solve the problem, been patient and so efficient! Wow, wish ...
On the 04/10/2013 the initial fault was reported that our outgoing lines are impacted due to a faulty ISDN card. To date the issue is still not resolved. We have been making endless calls to Telkom 10217 only to find that our problem is being escalated but nothing happens which when a follow up ...
Sometimes I wonder why I even bother. So... I laid a complaint about Telkom on the 9th of October about not wanting to install an ADSL line, and received feedback from Telkom that they would feedback... yeah right... nothing yet besides a reference number that gets you nowhere. Previous complaint: ...
I have had continuous problems with my ADSL line which keeps dropping. I have escalated it to Telkom on a few occasions. Most recently, one of their technicians phoned me and told me that I am too far from the exchange for a 4mb/10mb line but would refer it to some other department. they then ...