I had a 4MB ADSL installed, and downgraded to a 1MB line after a few months. After receiving the firsr account, I queried why the do-bundle discount was not showing. I was told it would be on the following account. It has been 3 months now, and I still have not been receiving the discount. ...
Despite my previous post on this matter (see below); I continue to get accounts/invoices posted to me. Despite the supplier writing back to me on this last complaint requesting me to contact or e-mail them, I cannot do so without a forwarding e-mail address for this complaint. Kindly provide this ...
NOTHING HAS BEEN DONE ABOUT OUR DEAD TELKOM LINE SINCE IT HAS BEEN REPORTED 6 DAYS AGO! NO FEEDBACK, NOTHING!! SEE BELOW! Unfortunately you will not be able to report a fault on the number provided, since a fault has already been reported on this service. Fault Reference number: 156CRK161013 The ...
We have tried since June 2013 to do a change of ownership on the telephone line of which included cancelation of the adsl services, up to date nothing has been done and on top of that we are paying huge amounts for a line that is primeraly used for incoming calls and we have no idea how a telkom ...
For the 2nd time this month, Business ADSL lines have gone down. We have 2 lines. It is very frustrating that Telkom cannot deliver a stable ADSL service to business. And when do we get refunded for the down-time that costs us money, lost business and 3G data to run a business until the lines get ...
I have reported a fault on Sat 19 October 2013 and was told that a technician would attend to it within 48 hrs.By Tues 22 Oct fault was not repaired. I called the callcentre and spoke to a Lobisa Sibiya who told me that the fault had been logged and will be fixed within 48 hours, she said she had ...