I moved recently and phoned telkom to ask them to move my phone and dsl line for me, I was told that I was a valued customer and that my line and dsl would be moved free of charge. Of course I struggled with these imbeciles for a month being told one after the other why they couldn't install a dsl ...
At end of August I called the call centre and requested and upgrade of my package (1mb data 1mb line speed) to 2mb Data line speed however only my line was upgraded. I never noticed this last month as for the whole month I had line problems reported on the 6th September, only to be fixed on 9th ...
To whom it may concern On the 1st October 2013, i upgraded to the 2MB Telkom ADSL line, since then the line has not been working... on 2nd October 2013 i logged a call with Telkom complaining about very slow speeds (0.08MBs). A technician called me back saying that there was an issue on the ...
Iv been calling telkom trying find out what it is that's happening on my account I called them beging of july to tell them that I'm moving that was done but they still go to try and debit my account I call and ask what's happening first consultant wrapps up the call on me and I asked nicesly I call ...
Fault was logged at 18h00 on Sunday, Line was fixed by 13h00 the very next day. Telkom even came out while it was raining. :) This is well above expectations... Well done TELKOM! ...
Dear Telkom, When a paying customer like myself places an order to have a 4/10Mb ADSL line installed on his new phone line please take note that the most important thing is to deliver on that request. My request was placed on 02/10/2013 which was quickly responded to by Telkom. Within 7 days I got ...