Our Ref no. 41CTK231013 was restored according to Telkom. We received an sms last week stating that they did repair our fault that we logged with them. Coming into the office on Monday, the fault is still not repaired and according to Telkom it is logged. This problem has been going on for more ...
Hello, I have applied for an ADSL in January already and its currently October and no service. I was sent some sms's stating my expected Service Delivery and it kept on moving from month to month. I had to personally call in to the Call Center to check on the status of Service Delivery and kept on ...
My dad who is a pensioner never activated the wkend evening plan but it was activated, this is ridiculous. We want a full refund of all previous months wkend plan charges and want it cancelled immediately. Tried calling to cancel only to be cuttoff after waiting online for about 45minutes. ...
I have Telkom's adsl line. I was moving from one are to another and so wanted to move with my adsl, I informed Telkom of this a month before I moved, I was told closer to the time. Closer to the time I called and I was informed to await an sms. Sms returned a few days later saying there was no ...
Over 3-months ago I started the process to get my internet connection fixed at my house but without any success. My query has been escalated a few times, dozens of notes were made on their system and I phone them on average 3-times a week. The IT department doesn't come back to me at all!!! Then ...
I was contacted by Telkom to install a landline and chose the internet as well at a price of R550 pm in June 2013. When installed, the technician said that he would have to return as he couldn't finnish the outside connection due to the weather: * This was never done and when queried with the call ...