Yesterday I logged a ADSL fault with Telkom. My Number is 0114722751 and the Reference number is: 369CRK281013 The Telkom Technician went to my house and just claimed lighting damage out of the blue! This nearly cost me my Outbonus with Outsurance and it nearly cost my insurance a lot of money! As ...
I reported a fault with my landline on the 21 october 2013 I phoned smsed as well as sent an online request. A technician was sent on the 23rd he came in checked the lines and promised to come back the following day as he could not repair it.it is now the 29th of October and no one has come in and ...
I was always told, you will wait ages for Telkom and don't even bother, but with the Help of Charl Olivier my ADSL installation was done in a week. Thank you for that! Although I must say the call center is a nightmare, one lady was rude with me and I waited almost two hours to get to talk to ...
I have contacted Telkom on 3 different occasions requesting a debit order! And today they suspend my account for non payment!!! Now how the does this happen when I was assured before that a debit order was in place??? Level of service has gone to! Think I should go over to Mweb with more competent ...
I am back again with a complaint of slow internet and no internet service. Really this bull, Telkom wants their money every month for this so called internet connection, the best ISP in SA .. I say its bull.. They told me when I moved into my new place that my area supports up to 2MB.. I am paying ...
This was the response to my initial complaint. " Thank you for your posting. Please be advised that your request has been escalated to the relevant department to assist. Regards. Tshego Matlou, Escalation Centre " Still no response after all this time and it looks like the Escalation ...