I work in IT and have spent many hours on the line with Telkom. In my numerous calls I have never spoken to someone as pleasant and courteous as Raymond from the Residential ADSL Ordering call center. Not only did he have all the information but it was a genuine pleasure to speak to him. If Telkom ...
A Telkom technician accidentally disconnected my ADSL line while working on another line in my street. This happened on 2013-10-22 at 15:00:30. This is the exact time that my line was sidconnected from the ADSL port. I logged a call on 2013-10-23 since the Telkom service desk did not bother ...
I reported my line faulty yesterday and received an sms stating that they will resolve asap. Followed up this morning with an inquiry, received no recognition of this inquiry. Tried to phone general enquiries on 0113379088 - no answer. Tried complaints on 011 333 7188 - no answer. Held on for over ...
I have been trying since 09h00 this morning to find out what is the extra 10gb on my account and have been sent from pillar to post... I have even requested a manager and even the manager couldnt assist... pathetic service!!! ...
I was absolutely blown away by the technician who came to the rescue of my ADSL line going down, I have logged the fault at 8pm, got a message by 8:30 and a call by 9 to say they were on their way... before 11 my line was up and running and all sorted. The technician also called a couple times to ...
About a week ago I phoned Telkom to cancel my data portion on my adsl line and to downgrade my line from a 2meg line to a 1 meg line. Today I went to Telkom in festive mall Kempton park to pay my account and the data portion has not been cancelled and line not downgraded. Why waste money in phoning ...