Let's start off with the problem we currently have we reported a slow ADSL line on 26/09/2013. After countless enquirers we were told it is due to a network failure on Telkom's side. I have sins been following up this on a regular bases with their Faults department 10217. Only to get no ETR on this ...
I ordered a Samsung Tab three weeks ago as a surprise for my wifes 74thbirthday. Her birthday has come and gone. I now sit with egg on my face and am extremely disappointed. It appears that the national communications company does not have the ability to communicate. At my age I am angry, ...
I've got a fixed residential line with ADSL. The line was out for 18 days (I reported it on the 25th of September). Telkom sends me an account for the full month. I phoned to claim the credit (as per procedure). The monthly subscription is R460 (excluding calls). They only deduct R86??? this can ...
I applied for an ADSL 2mb Uncapped line, the said they will install n the 8/11/2013, then they phoned and said they will install on the 6/11/2013, then the found a cable problem and fixed it the same day and said the adsl line will be installed the 7/11/2013 then gets changed without notifing me to ...
Norkim Mining is a company based in Rustenburg, N/W.We have moved to new premises in the same street 5 weeks ago. We notified Telkom in time in order to have the server for e-mail as well as our business lines working in time. Up until now there is no response from Telkom regarding the above. The ...
On 31 July we cancelled our lines by emailing [Email Removed] and [Email Removed] We submitted all the documentation we were requested to send and the line shave still not been cancelled. Please tell us what we must do to cancel these lines. We have been invoiced R2k for services we are not using ...