We have reported this issue repeatedly over the last few weeks. On the first occasion a technician came after the rain stopped and could find no problem. The next time the technician said that the cable was corroded and he would fetch a replacement, but it started raining before he returned. We ...
I have to cancel my grandfathers Telkom line and visited the waterfall mall Telkom store last week Wednesday to ask what I needed to do. They informed me that it can only be done telephonically and thus I phoned from their branch and spoke to the call centre where I was informed that I needed to ...
I called telkom regarding a line cancellation for a business line that had a fault which was a fault on telkoms side but the technician said that it could not be fixed, i called 10217 i since there is only 2 options sales and other queries and ended up in accounts. when i explained my situation i ...
Dearest telkom, I HAVE HAD ENOUGH! my line has been horrible, and it takes you almost a week to send a technician... Then she 'FIXES" it... BUT ITS WORSE! She says to phone her if the problem still remains a problem... AND THEN SHE DOESNT ANSWER HER PHONE! PLEASE SORT THIS OUT. Its been weeks ...
Hi i got my telkom adsl installed in Aug, after applying for it in November 2012, at the time of the application telkom had a special on for 199 pm for a 5 gig pm. After the installation was done telkom tech told me to phone and do the activation, this i never did as i have been looking at my ...
Fault ref: ARS 236966 has not been tended to. A Telkom repairman worked on the main line outside my house during lunch, on Wednesday 6 November 2013 He has disconnected our business voice & ADSL line and left my business without a voice or data line 012-348 9435. The fault was reported to ...