No feedback has been received with regards to escalation reference ARS 235680 as Innocentia Tsoku stated would be given (in response to my previous complaint regarding ongoing billing). E-mailing "Complaints Escalation Enquiries" from the Telkom website has also yielded absolutely no ...
I moved homes and requetsed my telephone line to be moved. The technican on the day said that there was a problem with the line coming into my home and it needed to be sorted out from the head office. The line was basically very scratchy. That was on the 18 October 2013. After numerous phone calls ...
We have been with Telkom now for about 2 months - uncapped ADSL and it is so slow we may as well write a letter, stick a stamp on it and post it instead of emailing! We are an e-commerce company so this is completely unacceptable, we cannot work! We have complained a number of times about this and ...
So i got the telkom simple plan in may. was told that free dongle (with 500mb of data) was out of stock (centurion). Went back twice in june-no luck. Went to mall at redds twice in sep. (the second time i left my number as they assured me they would call when the stock arrived)- no luck. Back to ...
Ek is al vir meer as 25jaar 'n klient van Telkom. Aan die begin van Augustus het ek Telkom gekontak vir die opgradering van my Telkom Mix kontrak. Na baie gesukkel met die opgradering het ek my foon uiteindelik in die 2de week van Oktober gekry. Ek kan nie beskryf hoe 'n gesukkel dit was om op te ...
4 months agoI went through a great deal of trouble and expense to install an uncapped, 1Mb per sec ADSL Advanced line in my home from Telkom. We noticed right from the start that there was no bandwidth during the day, we only seemed to get any decent bandwidth between midnight and 8.00 am and even ...