So Telkom are apparently "upgrading" their customers to a higher speed for free but while this is taking place customers are suffering no or degraded internet speeds and service... without any notification via sms or email or a call to your customers to explain... however if you are one ...
Regarding the letter dated 2013/10/23 which I received in the post this week. MS/LS/ST.81251 from Awie Wright Attorneys tel: 018 2945216 email: [Email Removed] I am being handed over to the mentioned attorneys and being threatened with legal actions and the credit bureau. Since I received my ADSL ...
Internet went down on Sunday 3 Nov at 12:07 am (just after midnight). I SMSed Telkom's fault line and received a Fault Reference number (1CRK031113). I called Telkom later that day, and we tested the line and they determined that the fault was on the side of the OpenWeb provides my data. I called ...
Firstly to get through to your service line is like trying to get a direct line to Richard Branson and secondly when one does get through, the lack of service reflects a dismal future for your brand in terms of its' sustainability. It seems like because you have the monopoly you can do what the ...
Its been 9 months of Telkom provided me with less than 15% of the ADSL service I pay for. Eventually they provided 4Mbps of ADSL bandwidth - but only for around 2 days - now we're back to sub, 03Mbps. In what other industry is it legal to make your customers pay for a service you don't provide, ...
I made my last payment on the 25th oct and asked for my line to be moved (I tried before we moved but was told I must first pay) and till date no response, we have moved and so now I don't have a land line to call them to ask why its taking for ever, I am being charged still even thou I don't have ...