My telephone line was dislodged on 129 January at the pole in the back of my stand. I contacted the Call center on 20 January and explained that I would need to be phoned as I would not be there to let them in. On the 29 January a technician phoned me at work and said 'I am at your gate'! I asked ...
Our company land line have been out for more than 2 week. With no HELP what so ever from Telkom, we only get ref no after ref no: I have never been so frustrated with any one as I am with Telkom. ...
I logged an sms for a fault on my telkom line two weeks ago. I made a call to the call centre a week ago - reference 1167396723, nothing. I sent another sms earlier this week and called an agent yesterday to ask for progress - she assured me someone will contact me yesterday 6th Feb. have just ...
My contract is a telkom mix account with a blackberry. My contract reached end of term in December. In november i went in to the richards bay office to give them notice that i will no longer continue with the contract. I filled in a form and they said it will be canceled when it reaches end of term ...
It is 11:24 now. Yesterday I received an sms from telkom informing me that a technician will be coming to my house today to install my new adsl line - stating that it is a full day appointment. NO ONE has bothered to contact me with a time. On phoning telkom I spoke to a lady by the name of ...
We recently moved to a new house in wingate park, Pretoria. I phoned telkom 10 times (average call before they answer 8mins) through the course of Jan and Feb to ask them to be put in a telephone line. After a couple of weeks of no response I phoned them just having to hear them say the order is ...