We have reported the faulty telephone line on the 27th of January 2014, spoke to a lady in Bloemfontein and received a reference number. Till today nobody attended to the complain and the line is still not working. It is almost 2 weeks now and we must still pay for the service and rental. ...
Wanted to get an I-Pad contract. Was told to bring in the usual, 3 months bank statements, proof of address and pay slip. No problem, when I got there, told that the statements had to be bank copies with a stamp. Was not told that when I enquired what to bring. Big waste of time. Thing is, I have ...
I applied for a Telkom line and paid the deposit of R700 on 4 July 2013. I received my 1st invoice at the end of August 2013 and I paid the invoice on 3 September 2013 in full, R369.35. The September 2013 invoice I paid on 2 October 2013 in full, R198.75. October and November 2013 I didn't receive ...
In November 2013, I reported that our land line service had been interrupted and received the following information Service id 0219315755 and Ref 706CWZ051113. In the week following I received several text messages indication the fault had been reported and was being investigated. Mid November I ...
I have been trying to take out a 2 year data contract with Hellkom since December last year. A basic R99 per month x 24 month data contract. As of today's date it is still not finalised. I have no idea how it could possibly take this long and the service is execrable. With my cellphone contract ...
I reported my Telkom line as not operational on 22nd January 2014. I was told that my line will be repaired within 24-48 hours. I received the reference number 214crk2220114. after 48 hours I phoned again. I was then told it will only be fixed in 5 days. On 27th Jan I phoned again. I was given an ...