I have a problem with my ADSL modem and Telkom support gave me a reference number 830CTK271113 to go the nearest Telkom Direct Branch to replace it. This is where the problem starts. I looked on Telkom's website [URL Removed] where the nearest branch is (my hometown is Modemolle -- Telkom Direct ...
I have am employee from Telkom that has been transferred from Bloemfontein to Pretoria, Centurion. She was looking for accommodation for herself and her young son. I gave her accommodation and explained about payment etc. She booked in by me on the 2nd November 2013. On the Monday she gave the ...
Hi, I am pretty happy with the service you have been giving me but I have an issue regarding your latest upgrades, On you website (Telkom checker) it says my product is 10mbps but I am still only synching at 4mb, Could you please assist me with this as I would like the 10mb service ...
For months nothing has been done to sort out issues here and finally after Telkom agreeing that the problem is at the Exchange, they 'upgrade' and completely cut off a whole business area. I have provided tracerts since june/july showing clearly that the problem is at the exchange! Yesterday the ...
I have had many bad experiences with telkom in my life. from bad service to bad customer etiquette. But Recently I was helped by someone in the Fourways branch who did all she could to assist me with my queries, she was always friendly, she was competent, and did whatever she could in order to help ...
In the time that I have been with Telkom (mobile & ADSL) I have been really unhappy. So unhappy that I had contacted MWEB to switch over and change my service provider. I have had endless problems with Telkom up until now. Not only did I have an issue with how much more expensive they are than ...