For months nothing has been done to sort out issues here and finally after Telkom agreeing that the problem is at the Exchange, they 'upgrade' and completely cut off a whole business area. I have provided tracerts since june/july showing clearly that the problem is at the exchange! Yesterday the call centre tells me the whole area has been affected, but this morning there is no reference of the fault whatsoever.
The facebook media team does not respond to messages unless it is made public (not inboxed) and the call centre is about as helpful as a dead frog.
Westmead, Pinetown
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